linkboo for telehealth

linkboo is a link-in-bio and link-routing platform with structural support for healthcare-adjacent compliance documentation, audit-log retention, and payment processor flexibility. This page describes how the platform applies to telehealth providers across categories (primary care, behavioral health, dermatology, sexual health, weight management, men's health, women's health, and cross-state-licensed multi-specialty groups).

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platform overview

linkboo is a neutral infrastructure tool. The platform handles the link-routing layer between a social-platform profile and a downstream destination URL controlled by the operator (the practice's intake form, scheduling page, telehealth-platform landing page, or care-navigator destination). The platform does not host patient data, intake records, video-visit infrastructure, or PHI; it routes the click and records the routing event.

The platform's primary technical feature is structural mitigation of the in-app browser logged-out problem documented across major social platforms. When a click originates inside a social-platform webview, the platform detects the webview from the user-agent string and routes the click out to the device's default browser before the destination loads.

audit logging

The platform retains structured audit logs of routing events. Each routing event records:

• The originating social platform
• The detected browser context (in-app webview type, or default-browser)
• The destination URL the click was routed to
• The timestamp of the routing event
• The geographic region (country-level)
• The escape-flow technique applied
• The user agent string

The platform does not log personally-identifying information about the visitor. Log retention is configurable per workspace, with a default of 13 months. Logs are exportable in CSV and JSON.

Operators in telehealth commonly use audit logs to document advertising-channel sources, to support advertising-policy compliance reviews with social platforms, and to maintain marketing records compatible with state medical-board advertising-disclosure requirements.

payment processor and intake-platform flexibility

The platform does not process payments and does not have a dependency on any specific intake or scheduling platform. The destination URL routed to is configurable by the operator and can be changed at any time. Telehealth providers commonly route to Healthie, SimplePractice, Spruce, Athena, Mend, Doxy, or proprietary care-navigation platforms; transitioning between intake platforms or running parallel intake destinations (different state cohorts routing to different intake flows) is a destination-URL configuration change at the platform level.

The linkboo URL stays the same when the destination changes; the destination it routes to is updated centrally.

attribution

The platform records click-source attribution per routing event. The operator's dashboard surfaces:

• Click volume per source platform
• Click volume per destination URL
• Click volume per link
• Detected-webview-share per source platform

The attribution layer is independent of the operator's destination-side analytics. The platform does not set or share cookies with the destination, which keeps the routing layer outside the scope of any HIPAA-scope tracking the operator has configured on their intake or scheduling infrastructure.

acceptable use

This page is intended for operators whose clinical practice and advertising comply with applicable law (state medical-board regulations, telehealth-practice-act compliance for cross-state operation, FDA and FTC marketing restrictions, the regulated-substance scheduling rules for any prescriptions involved) and with the terms of the platforms they advertise on. The platform's acceptable use policy is the document of record for category-eligibility, content restrictions, and routing-destination restrictions.

The platform applies the acceptable use policy uniformly across all signups.

signup

Signup is direct, no sales call, no underwriting interview at the platform level. The operator is responsible for ensuring their downstream destination, clinical practice, and advertising comply with applicable law and with each social platform's terms.

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Direct any policy questions to the acceptable use policy.